xAmplifier is a turn-key software solution that utilizes intelligent intervention to increase Customer Experience, Referrals/Sales Conversions, and Social Media awareness. The software is predicated on knowledge and insights gained from digital and phone surveying of consumers since 2003. xAmplifier utilizes large data sets to optimize response rates and discern key drivers of satisfaction while simplifying the reporting and communication interface(s) to ensure that the results are understandable and more importantly actionable. The software is also built in a way so as to dynamically engage a business’s most loyal and satisfied customers, allowing them to easily have their voices heard through reviews and Social Media distribution, thereby Amplifying a company’s x-factors. xAmplifier personnel work closely with clients as partners to help understand key customer satisfaction elements and propose recommendations for improvement and expanded success. The ultimate goal is to attain business success that is sustainable and outperforms industry performance standards.